Privacy Policy

We collect information you provide directly to us, such as your name, email address, phone number, passport details, and payment information when you book a trip, create an account, or contact our concierge team. We also automatically collect technical data like your IP address, browser type, and pages visited to help us improve your experience on our site.

Your information is used to process bookings, communicate itinerary details, provide customer support, personalize recommendations, and send you updates about your journey. We may also use it for internal analytics to improve our tours, destinations, and website experience.

We use cookies and similar technologies to remember your preferences, keep items in your wishlist, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not function correctly without them.

We share information with trusted partners who help us operate your trip, such as hotels, local guides, airlines, and payment processors. We never sell your personal data to third parties for marketing purposes. Information may also be disclosed if required by law.

We implement industry-standard safeguards including encrypted connections and restricted access controls to protect your personal information from unauthorized access, alteration, or disclosure. No method of transmission over the internet is completely secure, but we work continuously to protect your data.

You have the right to access, correct, or request deletion of your personal data at any time. You may also opt out of marketing communications by using the unsubscribe link in any email or by contacting our team directly.

Our services are intended for travelers who are at least 18 years old or are booking on behalf of minors as part of a family itinerary. We do not knowingly collect personal information directly from children without parental involvement.

As an Egypt-based travel operator serving guests worldwide, your information may be transferred to and processed in countries outside your own, including Egypt, in order to coordinate your itinerary with local partners and accommodations.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date, so we encourage you to review it periodically.